Mour is a restaurant located within The Leonard Hotel, London. The Leonard Hotel is the Data Controller for Mour (13 Seymour Street, London W1H 7JW) and is responsible for the processing of personal information collected through the Mour website, reservation systems, and guest communications.

Data Protection

Your personal information refers to the data obtained from you in connection with the service provided. Your privacy is important to us and we promise to respect your personal information. Information is collected lawfully and we will do our best to ensure that your details are accurate and up-to-date.

Depending on how you interact with us, we may collect personal and technical information when you visit our website or location. This information may include, but is not limited to your name, address, email address, IP address, phone number, credit card information. In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing bookings and queries or providing you with marketing materials.

Marketing Communications

We will use your personal information for the following reasons so that we can provide you with the highest service.

• To confirm, update and improve customer records

• Identify and inform you of updates and services that may be of interest

You may unsubscribe at any time by clicking the unsubscribe link included in our communications or by contacting us directly.

How We Protect Your Information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information. Your information may be shared with trusted third-party service providers, including reservation platforms, payment processor, email service provider where necessary to operate our business. These providers are only permitted to use your information to perform services on our behalf and are required to keep your information secure.

Your Rights

If your personally identifiable information changes or you wish your information to be removed from our records, you may update or delete it by emailing The Leonard Hotel or Mour. You may send a request to this email address gm@mour.uk.  If you wish to stop receiving email newsletters, click on the unsubscribe link on any of the newsletters.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

The Leonard Hotel (Data Controller for Mour)
15 Seymour Street
London W1H 7JW

Email: gm@mour.uk